Privacy Policy

OUT OF TIME – PRIVACY POLICY

Last updated: 24/06/2026

Out of Time respects your privacy and is committed to protecting your personal information.

We collect information only where necessary to fulfil orders, communicate with customers and comply with our legal obligations.

We may collect:

name;
postal address;
email address;
telephone number;
order history;
delivery information;
photographs for commissions;
engraving instructions;
design information.

We use this information to:

fulfil orders;
process payments;
communicate with customers;
arrange deliveries;
comply with legal obligations; and
improve our services.

We do not sell your information.

We may share information with trusted providers such as:

SumUp;
delivery companies;
accountants;
IT service providers; and
legal authorities where required by law.

Customer photographs supplied for pet portraits and memorial items remain your property and will only be used to fulfil your order.

We will not use them for marketing without your permission.

We may retain financial records for up to six years to comply with HMRC requirements.

Under UK GDPR you have the right to:

access your data;
correct inaccurate data;
request deletion;
restrict processing;
object to processing;
request portability; and
withdraw consent.

If you have concerns, please contact us first.

You may also contact the Information Commissioner's Office.

Contact:

Out of Time

Email: outoftime.jewellery@gmail.com

Telephone: 07969 058532